Your student email account is typically available within 48 hours of accepting enrollment to Seattle University. Accounts are automatically created based on enrollment status. Any holds or restrictions on a student's enrollment status can cause an account to not be created. The Admissions office will usually send a letter that has an account login and SU ID number. Once your account is available you will need to activate it by providing a password to access the account. If you never received your letter with your account ID and SU ID number, we'd recommend you contact the Admissions Office.

Go to https://pwreset.seattleu.edu and click on the link "I forgot my password".

Provide your personal information and then create a password.

Students who leave SU or are not actively enrolled with have their accounts removed at the end of their last active quarter. Upon re-enrollment, the account with be created again automatcially.

Alumni accounts (students who receive a diploma) are active for 1 year from the date of graduation. For any questions about your enrollment status, contact the Registrar's Office.

NOTE: If you experience problems or do not have a SSN, please visit the Help Desk in EGRN 313 during office hours, with photo ID.