<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Office of Information Technology Knowledge Base</title><description>Office of Information Technology Knowledge Base RSS 2.0 Feed</description><link>http://kb.seattleu.edu/oit/</link><webMaster>helpdesk@seattleu.edu</webMaster><lastBuildDate>Thu, 07 Aug 2008 22:45:39 GMT</lastBuildDate><ttl>20</ttl><generator>Office of Information Technology Knowledge Base</generator><item><title>Add a Network Printer on a Mac v. 10.5 (LEOPARD)</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10374</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 'Lucida Grande'; mso-bidi-font-size: 12.0pt"&gt;&lt;FONT face="Times New Roman"&gt;&lt;SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 'Lucida Grande'; mso-bidi-font-size: 12.0pt"&gt;&lt;FONT face="Times New Roman"&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"&gt;&lt;SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;&lt;STRONG&gt;Add a Network Printer on a Mac (LEOPARD)&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Lucida Grande','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;&lt;o:p&gt; &lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;&lt;STRONG&gt;Step 1:&lt;o:p&gt;&lt;/o:p&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Lucida Grande','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;Click the Apple&lt;/SPAN&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: Wingdings; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: 'Lucida Grande'; mso-hansi-font-family: 'Lucida Grande'; mso-char-type: symbol; mso-symbol-font-family: Wingdings; mso-fareast-font-family: 'Times New Roman'"&gt;&lt;SPAN style="mso-char-type: symbol; mso-symbol-font-family: Wingdings"&gt;à&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;System Preferences…&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style</description><pubDate>Fri, 01 Aug 2008 09:42:00 GMT</pubDate><dc:creator>Tommy Dunn</dc:creator></item><item><title>MAC: Connect to a Server</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10375</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Lucida Grande'; mso-bidi-font-size: 12.0pt"&gt;&lt;FONT face="Times New Roman"&gt;&lt;SPAN style="mso-spacerun: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt;&lt;FONT face="Times New Roman"&gt; &lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"&gt;&lt;B style="mso-bidi-font-weight: normal"&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;Step 1:&lt;/SPAN&gt;&lt;/B&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;Click Go&lt;/SPAN&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: Wingdings; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: 'Lucida Grande'; mso-hansi-font-family: 'Lucida Grande'; mso-char-type: symbol; mso-symbol-font-family: Wingdings; mso-fareast-font-family: 'Times New Roman'"&gt;&lt;SPAN style="mso-char-type: symbol; mso-symbol-font-family: Wingdings"&gt;à&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;Connect to Server&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'"&gt;&lt;/SPAN&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'; mso-no-proof: yes"&gt;&lt;SPAN style="FONT-SIZE: 13pt; COLOR: black; LINE-HEIGHT: 115%; FONT-FAMILY: 'Times New Roman','serif'; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: 'Times New Roman'; mso-no-proof: yes; mso-ansi-language: EN-US; mso-far</description><pubDate>Fri, 01 Aug 2008 09:38:00 GMT</pubDate><dc:creator>Tommy Dunn</dc:creator></item><item><title>Add an SU network printer on a Mac (OS 10.4)</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10351</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;How do I add a network printer to my SU Mac?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Configuring your network printer for an OS X application&lt;/P&gt;&lt;P&gt;&lt;TABLE cellSpacing=5 width="75%" border=0&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD vAlign=top height=92&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/d026ebe3-45ff-4445-8ed0-52ef.jpg" border=0&gt;&lt;/TD&gt;&lt;TD height=92&gt;&lt;OL&gt;&lt;LI&gt;Click on the &lt;B&gt;Finder&lt;/B&gt; icon in the Dock. &lt;/LI&gt;&lt;LI&gt;From the &lt;B&gt;Go&lt;/B&gt; menu select &lt;B&gt;Applications.&lt;/B&gt; &lt;/LI&gt;&lt;LI&gt;Open the &lt;B&gt;Utilities&lt;/B&gt; folder by double-clicking on it. &lt;/LI&gt;&lt;LI&gt;Double-click on &lt;B&gt;Printer Setup Utility&lt;/B&gt;. &lt;/LI&gt;&lt;/OL&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;/P&gt;&lt;P&gt;Once you have located and opened the Printer Setup Utility:&lt;BR&gt;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;In the Printer List window that opens, click on the &lt;B&gt;Add Printer &lt;/B&gt;button. &lt;/LI&gt;&lt;LI&gt;A new window shade will appear:&lt;BR&gt;&lt;BR&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/ccd37c26-8051-4986-bd94-0a53.png" border=0&gt;&lt;BR&gt;&lt;BR&gt;&lt;/LI&gt;&lt;LI&gt;Make sure that the &lt;STRONG&gt;IP Printer&lt;/STRONG&gt; tab at the top of the window is selected (instead of the &lt;STRONG&gt;Default Browser&lt;/STRONG&gt; tab).&lt;/LI&gt;&lt;LI&gt;For Protocol, leave as the default (LPD)&lt;/LI&gt;&lt;LI&gt;Under Address, enter in the server name: (typically either &lt;EM&gt;oitps1&lt;/EM&gt; or &lt;EM&gt;oitps2&lt;/EM&gt;) &lt;/LI&gt;&lt;LI&gt;Under Queue enter in the queue name. For example &lt;EM&gt;prt345&lt;/EM&gt;&lt;/LI&gt;&lt;LI&gt;&lt;EM&gt;Name, Location &lt;/EM&gt;and&lt;EM&gt; Print Using options&lt;/EM&gt; you can leave at their default settings&lt;/LI&gt;&lt;LI&gt;Click&lt;EM&gt; Add&lt;/EM&gt;&lt;/LI&gt;&lt;LI&gt;From the &lt;B&gt;Printer Setup Utility&lt;/B&gt; menu, select &lt;B&gt;Quit Printer Setup Utility&lt;/B&gt;. &lt;/LI&gt;&lt;/OL&gt;&lt;P align=right&gt;&lt;FONT size=-1&gt;&lt;A href="http://www.wellesley.edu/Computing/OSX4/Print/printx4.html#top"&gt;&lt;/A&gt;&lt;/FONT&gt;&lt;/P&gt;</description><pubDate>Fri, 01 Aug 2008 09:36:00 GMT</pubDate><dc:creator>Tommy Dunn</dc:creator></item><item><title>Install EMS 4.1</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10342</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;STRONG&gt;NOTE: Please contact Tara Riley (in Conference and Event Services) before attempting to install EMS 4.1.&lt;BR&gt;&lt;BR&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/27c5f903-ce00-4ca7-a232-b67d.JPG" border=0&gt;&lt;/P&gt;&lt;P&gt;1.  Click on Start -&amp;gt; Control Panel (note:  on some computers, you may need to click Start -&amp;gt; Settings -&amp;gt; Control Panel)&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/4cb18f3e-dae2-4f30-9e40-f9ce.JPG" border=0&gt;&lt;/P&gt;&lt;P&gt;2.  Double-click on "Add or Remove Programs"&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/142257bf-52ce-4b4b-8902-30d9.JPG" border=0&gt;&lt;/P&gt;&lt;P&gt;3.  Click on "Add New Programs"&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/0a7e5523-71a3-4232-8042-42a5.JPG" border=0&gt;&lt;/P&gt;&lt;P&gt;4.  Click on the "Add" button for EMS Enterprise 4.1.  If you receive an error message during installation mentioning a problem with the .NET framework, please contact the Helpdesk at x5571&lt;/P&gt;&lt;P&gt;5.  If prompted for a Server and Database, enter "oitsq001" into the Server box and "emsenterprise" into the Database box&lt;/P&gt;</description><pubDate>Wed, 30 Jul 2008 06:36:00 GMT</pubDate><dc:creator>Administrator</dc:creator></item><item><title>Change or reset your password</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10045</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;H3&gt;How can I reset my Network/Email password?&lt;/H3&gt;&lt;P&gt;Any person with a Seattle University email account can reset their password from a convenient web form found at &lt;A href="https://pwreset.seattleu.edu/"&gt;https://pwreset.seattleu.edu&lt;/A&gt; . The links will let you change your password or reset your password if it has expired or you forgot it. It will also let new users pick a new password. Passwords must be changed every 90 days for security reasons. &lt;/P&gt;&lt;P&gt;You will need to visit the OIT Help Desk in EGRN during office hours, with a Official photo ID, such as State ID, Drivers License or Passport. &lt;/P&gt;&lt;P&gt;See our &lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10048"&gt;SSN article&lt;/A&gt; for more information. International students with no SSN or SEVIS should see our &lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10022"&gt;article&lt;/A&gt; for more information. &lt;/P&gt;</description><pubDate>Thu, 24 Jul 2008 04:21:00 GMT</pubDate><dc:creator>Administrator</dc:creator></item><item><title>Publisher 2007 Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10438</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText&gt;The attached guide is meant to help you navigate the changes in Publisher 2007.  The guide contains the following information:&lt;/SPAN&gt; &lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Creating a Publication: Process Overview&lt;/LI&gt;&lt;LI&gt;The Publisher Environment&lt;/LI&gt;&lt;LI&gt;Working with Rulers &amp;amp; Guides&lt;/LI&gt;&lt;LI&gt;Publisher Basics&lt;/LI&gt;&lt;LI&gt;Working with Text&lt;/LI&gt;&lt;LI&gt;Working with Text Boxes&lt;/LI&gt;&lt;LI&gt;Working with Linked Text Boxes&lt;/LI&gt;&lt;LI&gt;Working with Columns&lt;/LI&gt;&lt;LI&gt;Adding Bullets &amp;amp; Numbering&lt;/LI&gt;&lt;LI&gt;Using Spell Check&lt;/LI&gt;&lt;LI&gt;Using Find and Replace&lt;/LI&gt;&lt;LI&gt;Printing Options in Publisher&lt;/LI&gt;&lt;LI&gt;Using Master Pages&lt;/LI&gt;&lt;LI&gt;Working with Text Spacing&lt;/LI&gt;&lt;LI&gt;Working with Character Spacing&lt;/LI&gt;&lt;LI&gt;Arranging Pages&lt;/LI&gt;&lt;LI&gt;Creating Layout Guides&lt;/LI&gt;&lt;LI&gt;Adding Jump Lines&lt;/LI&gt;&lt;LI&gt;Creating a Brochure&lt;/LI&gt;&lt;LI&gt;Working with Graphics&lt;/LI&gt;&lt;LI&gt;Working with Colors&lt;/LI&gt;&lt;LI&gt;Drawing and Manipulating Objects&lt;/LI&gt;&lt;LI&gt;Working with Styles&lt;/LI&gt;&lt;LI&gt;Using Publisher Templates&lt;/LI&gt;&lt;/UL&gt;</description><pubDate>Thu, 05 Jun 2008 07:07:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>How to  Palm HotSync for Outlook 2007</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10377</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: center" align=center&gt;&lt;B style="mso-bidi-font-weight: normal"&gt;&lt;U&gt;&lt;FONT size=3&gt;&lt;FONT face=Arial&gt;How to update Palm HotSync for Outlook 2007&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/U&gt;&lt;/B&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;o:p&gt;&lt;FONT face=Arial size=3&gt; &lt;/FONT&gt;&lt;/o:p&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;FONT face=Arial size=3&gt;This article explains how to update Palm’s HotSync program on a PC, to work with Outlook 2007.&lt;SPAN style="mso-spacerun: yes"&gt;  &lt;/SPAN&gt;Information for this article should be attributed to the following Palm website:&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;A href="http://www.palm.com/us/support/downloads/outlook2007/outlook2007update.html"&gt;&lt;FONT face=Arial size=3&gt;http://www.palm.com/us/support/downloads/outlook2007/outlook2007update.html&lt;/FONT&gt;&lt;/A&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;o:p&gt;&lt;FONT face=Arial size=3&gt; &lt;/FONT&gt;&lt;/o:p&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;FONT face=Arial size=3&gt;DO install this update if you: &lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;FONT face=Arial size=3&gt;-Sync with Outlook 2007 on Windows Vista or Windows XP&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;FONT face=Arial size=3&gt;-Have Palm OS device (e.g. Treo 755p, 680, Tungsten, Zire &lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;FONT face=Arial size=3&gt;-Already installed Palm Desktop and HotSync Manager on your PC &lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;o:p&gt;&lt;FONT face=Arial size=3&gt; &lt;/FONT&gt;&lt;/o:p&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;o:p&gt;&lt;FONT face=Arial size=3&gt; &lt;/FONT&gt;&lt;/o:p&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;FONT face=Arial size=3&gt;Step 1: Close Outlook&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;o:p&gt;&lt;FONT face=Arial size=3&gt; &lt;/F</description><pubDate>Thu, 22 May 2008 04:28:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>Manage your SU mailbox size and use (e-mail)</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10030</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;How can reduce my mailbox size or usage?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Some common ways to reduce mailbox storage use include:&lt;BR&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Delete any messages you don't wish to keep&lt;/LI&gt;&lt;LI&gt;Regularly delete all messages in the &lt;EM&gt;Sent Items&lt;/EM&gt; folder&lt;/LI&gt;&lt;LI&gt;Empty the &lt;EM&gt;Deleted Items&lt;/EM&gt; folder regularly (usually right-click on it and select &lt;EM&gt;Empty&lt;/EM&gt;). Even though you "deleted" messages, they're not permanently deleted until you &lt;U&gt;empty&lt;/U&gt; the &lt;EM&gt;Deleted Items&lt;/EM&gt; folder. &lt;/LI&gt;&lt;LI&gt;Download and save any attachments to your computer, then delete the message. Attachments use up a lot of space, especially anything with photos or graphics. &lt;/LI&gt;&lt;LI&gt;If you use Outlook 2003, you may want to consider creating a &lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10051"&gt;personal storage folder&lt;/A&gt; on your computer. &lt;/LI&gt;&lt;LI&gt;Creating sub folders are handy for organizing things, but they still count against your total usage so moving messages to other folders will &lt;U&gt;not&lt;/U&gt; free up space.&lt;/LI&gt;&lt;LI&gt;Stop by the &lt;A href="http://www.seattleu.edu/oit/page.aspx?id=32"&gt;Help Desk&lt;/A&gt; if you'd like an itemized view of your mailbox usage and additional tips. &lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;. &lt;/P&gt;</description><pubDate>Tue, 20 May 2008 08:53:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>Log in to your seattleu.edu email</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10024</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;H1&gt;Outlook Web Access (OWA)&lt;/H1&gt;&lt;P&gt;Manage your seattleu.edu email from any computer with Internet access.  &lt;EM&gt;Note: You will need Microsoft Windows and Internet Explorer to utilize all of the email features.&lt;/EM&gt;  However, most browsers will permit you to perform basic email commands.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Go to &lt;A href="https://owa.seattleu.edu/"&gt;https://owa.seattleu.edu&lt;/A&gt; and provide your email address and password.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;Short-cut:&lt;/STRONG&gt; Using a campus computer? Just type &lt;EM&gt;owa&lt;/EM&gt; into the browser bar.&lt;/P&gt;&lt;H1&gt;Student Portal&lt;/H1&gt;&lt;P&gt;Students can access all of their technology resources (including email) by logging into the student portal.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Go to &lt;A href="https://mysu.seattleu.edu/"&gt;https://mysu.seattleu.edu&lt;/A&gt; and provide your username and password.&lt;/LI&gt;&lt;LI&gt;Select the &lt;STRONG&gt;Email&lt;/STRONG&gt; tab at the top of the window.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;Short-cut:&lt;/STRONG&gt; Using a campus computer?  Just type &lt;EM&gt;mysu&lt;/EM&gt; into the browser bar.&lt;/P&gt;</description><pubDate>Tue, 20 May 2008 08:27:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>PowerPoint 2007 - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10418</link><description>&lt;B&gt;Abstract:&lt;/B&gt; The attached guide is meant to help you navigate the changes in PowerPoint 2007.  The guide contains the following information:</description><pubDate>Mon, 19 May 2008 03:18:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Installing the SUDDS2 Print Control in Internet Explorer</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10417</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt" align=center&gt;&lt;FONT face=Arial size=3&gt;&lt;STRONG&gt;&lt;U&gt;Installing the Print Control in SUDDS 2.0&lt;/U&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;FONT face=Arial size=3&gt;Before being able to print reports from SUDDS 2.0, you must first install a print control. The following steps explain the process:&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoListParagraphCxSpFirst style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"&gt;&lt;FONT size=3&gt;&lt;FONT face=Arial&gt;&lt;SPAN style="mso-bidi-font-family: Calibri"&gt;&lt;SPAN style="mso-list: Ignore"&gt;1)&lt;SPAN style="FONT: 7pt 'Times New Roman'"&gt;      &lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;Log into SUDDS at &lt;/FONT&gt;&lt;/FONT&gt;&lt;A href="https://sudds2.seattleu.edu/"&gt;&lt;FONT face=Arial size=3&gt;https://sudds2.seattleu.edu/&lt;/FONT&gt;&lt;/A&gt;&lt;BR style="mso-special-character: line-break"&gt;&lt;BR style="mso-special-character: line-break"&gt;&lt;/P&gt;&lt;P class=MsoListParagraphCxSpMiddle style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"&gt;&lt;SPAN style="mso-bidi-font-family: Calibri"&gt;&lt;SPAN style="mso-list: Ignore"&gt;&lt;FONT size=3&gt;&lt;FONT face=Arial&gt;2)&lt;SPAN style="FONT: 7pt 'Times New Roman'"&gt;      &lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;FONT face=Arial size=3&gt;Run a Report&lt;BR style="mso-special-character: line-break"&gt;&lt;BR style="mso-special-character: line-break"&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoListParagraphCxSpMiddle style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"&gt;&lt;SPAN style="mso-bidi-font-family: Calibri"&gt;&lt;SPAN style="mso-list: Ignore"&gt;&lt;FONT size=3&gt;&lt;FONT face=Arial&gt;3)&lt;SPAN style="FONT: 7pt 'Times New Roman'"&gt;      &lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /&gt;&lt;v:rect id=_x0000_s1026 style="MARGIN-TOP: 62.55pt; Z-INDEX: 251657216; LEFT: 0px; MARGIN-LEFT: 339pt; WIDTH: 24pt; POSITION: absolute; HEIGHT: 22.5pt; TEXT-ALIGN: left" strokeweight="1pt" strokecol</description><pubDate>Fri, 16 May 2008 08:17:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>Excel 2007:  Security - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10412</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Protecting Your Files and Worksheets&lt;/LI&gt;&lt;LI&gt;Protection Options&lt;/LI&gt;&lt;LI&gt;Locking &amp;amp; Unlocking Cells&lt;/LI&gt;&lt;LI&gt;Workbook Level Protection&lt;/LI&gt;&lt;LI&gt;Worksheet Level Protection&lt;/LI&gt;&lt;LI&gt;File Level Protection&lt;/LI&gt;&lt;/UL&gt;</description><pubDate>Tue, 13 May 2008 04:58:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Excel 2007:  Sorting, Tables, and Filters  - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10409</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Sorting Data&lt;/LI&gt;&lt;LI&gt;Tables&lt;/LI&gt;&lt;LI&gt;Creating Tables&lt;/LI&gt;&lt;LI&gt;Filtering Criteria&lt;/LI&gt;&lt;LI&gt;Filtering Your Table&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;BR&gt;&lt;/P&gt;</description><pubDate>Tue, 13 May 2008 04:58:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Excel 2007:  Importing - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10411</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Importing an External Data File&lt;/LI&gt;&lt;LI&gt;Separating Cell Data&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;BR&gt; &lt;/P&gt;</description><pubDate>Tue, 13 May 2008 04:57:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Excel 2007:  Comments - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10410</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Working with Comments&lt;/LI&gt;&lt;LI&gt;Adding Comments&lt;/LI&gt;&lt;LI&gt;Editing Comments&lt;/LI&gt;&lt;LI&gt;Displaying/Hiding Comments&lt;/LI&gt;&lt;LI&gt;Moving Comments&lt;/LI&gt;&lt;LI&gt;Deleting Comments&lt;/LI&gt;&lt;LI&gt;Printing Comments&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;BR&gt; &lt;/P&gt;</description><pubDate>Tue, 13 May 2008 04:57:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Excel 2007:  Macros - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10408</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Automating Excel with Macros&lt;/LI&gt;&lt;LI&gt;Creating &amp;amp; Recording a New Macro&lt;/LI&gt;&lt;LI&gt;Running a Macro&lt;/LI&gt;&lt;LI&gt;Suspending &amp;amp; Resuming a Macro&lt;/LI&gt;&lt;LI&gt;Deleting a Macro&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;BR&gt;&lt;/P&gt;</description><pubDate>Tue, 13 May 2008 04:56:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Excel 2007:  Functions and Formulas - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10407</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Referencing Cells with Names&lt;/LI&gt;&lt;LI&gt;Cell References: Relative and Absolute&lt;/LI&gt;&lt;LI&gt;Analyzing Your Table with Functions&lt;/LI&gt;&lt;LI&gt;Calculating with Functions&lt;/LI&gt;&lt;LI&gt;Calculating with Formulas&lt;/LI&gt;&lt;LI&gt;Function: Rank&lt;/LI&gt;&lt;LI&gt;Function:  Rand&lt;/LI&gt;&lt;LI&gt;Functions: Countif and Sumif&lt;/LI&gt;&lt;LI&gt;Functions: Concatenate&lt;/LI&gt;&lt;LI&gt;Subtotals&lt;/LI&gt;&lt;LI&gt;Function:  Subtotal&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt; &lt;/P&gt;</description><pubDate>Tue, 13 May 2008 04:55:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Excel 2007:  Charts and Tables - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10406</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Working with PivotTables&lt;/LI&gt;&lt;LI&gt;About Charting&lt;/LI&gt;&lt;LI&gt;Creating a Basic Chart&lt;/LI&gt;&lt;LI&gt;Formatting Your Chart&lt;/LI&gt;&lt;LI&gt;Working with Chart Elements&lt;/LI&gt;&lt;LI&gt;Charting Extras&lt;/LI&gt;&lt;/UL&gt;</description><pubDate>Tue, 13 May 2008 04:55:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Excel 2007:  Introduction - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10405</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Excel 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Getting Started with Excel&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Formatting Cells&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Organizing Worksheets&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Formatting Numbers&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Cut, Copy, Paste, and Fill&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Using the Find and Replace Features&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Hiding Columns, Rows, and Cells&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Navigating Your Large Workbook&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;Printing&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;&lt;SPAN style="mso-no-proof: yes"&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;FONT size=3&gt;&lt;</description><pubDate>Tue, 13 May 2008 04:54:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Microsoft Office Excel 2007 - Training Manuals</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10413</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;This page is the index page for the training documentation meant to help you navigate the changes in Excel 2007.  &lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10405"&gt;Introduction to Excel&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10406"&gt;Charts and Pivot Tables&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10407"&gt;Functions and Formulas&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10408"&gt;Introduction to Macros&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10409"&gt;Sorting, Filtering, and Tables&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10410"&gt;Commenting in Excel&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10411"&gt;Importing Data into Excel&lt;/A&gt;&lt;/LI&gt;&lt;LI&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10412"&gt;Securing your Excel Document&lt;/A&gt;&lt;/LI&gt;&lt;/UL&gt;</description><pubDate>Tue, 13 May 2008 04:49:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Outlook 2007 - Training Manual</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10416</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;The attached guide is meant to help you navigate the changes in Outlook 2007.  The guide contains the following information:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;The Outlook Window&lt;/LI&gt;&lt;LI&gt;Basic Email Activities&lt;/LI&gt;&lt;LI&gt;Searching for Email&lt;/LI&gt;&lt;LI&gt;Recalling Sent Messages&lt;/LI&gt;&lt;LI&gt;Outlook Calendar Features&lt;/LI&gt;&lt;/UL&gt;</description><pubDate>Tue, 13 May 2008 04:48:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Office 2003 &amp; Adobe Acrobat - Save as PDF</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10389</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Question&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Can I save my documents to a PDF using Outlook 2003 and Adobe Acrobat?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;To save a document as a PDF:&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Click on the "Covert to PDF" button, or select the "Adobe PDF" menu and pick "Convert to Adobe PDF"&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/9108daf3-795d-4815-8453-e602.JPG" border=0&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/144929f1-851e-44e3-b2ef-4c1c.JPG" border=0&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;To save an email message or folder of email messages in Outlook to a PDF:&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Select the "Adobe PDF" menu, "Convert to Adobe PDF", and pick "Selected Messages" or "Selected Folders"&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/f704820c-11f0-45de-be13-f09e.JPG" border=0&gt;&lt;/P&gt;&lt;P&gt;Note:  If you do not have the Adobe PDF menu or Create PDF button, please contact the Helpdesk at x5571.&lt;/P&gt;</description><pubDate>Thu, 01 May 2008 08:56:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>Office 2007 - Save as PDF</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10388</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Question&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Can I save my documents to a PDF file?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Answer&lt;/B&gt;&lt;/P&gt;&lt;P&gt;For Office 2007, Microsoft has released a plug-in that allows you to save your Microsoft Office documents as PDF files.  Follow the instructions below to save your Word, PowerPoint, and Excel documents as PDF files.  It is not currently possible to save an email message as a PDF with this plug-in.&lt;/P&gt;&lt;P&gt;To save a document as a PDF:&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;click on the Office Button in the upper right hand corner&lt;/LI&gt;&lt;LI&gt;place the mouse cursor over the arrow next to "Save As..."&lt;/LI&gt;&lt;LI&gt;click PDF from the menu to the right&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/341b2724-0d73-4acd-a41b-af0d.JPG" border=0&gt;&lt;/P&gt;&lt;P&gt;Note:  If you do not have the "Save as PDF" plug-in install on your version or Office 2007 (or the PDF option does not appear), please contact the Helpdesk at x5771.&lt;/P&gt;</description><pubDate>Thu, 01 May 2008 07:01:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>Microsoft Sales Program Price Comparison</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10340</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;TABLE cellSpacing=0 cellPadding=5 border=1&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD width=228&gt;&lt;P&gt;&lt;STRONG&gt;&lt;EM&gt;SOFTWARE &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD width=73&gt;&lt;P align=center&gt;&lt;STRONG&gt;&lt;EM&gt;AMAZON &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD width=82&gt;&lt;P align=center&gt;&lt;STRONG&gt;&lt;EM&gt;BEST BUY &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD width=82&gt;&lt;P align=center&gt;&lt;STRONG&gt;&lt;EM&gt;OFFICE MAX &lt;BR&gt;&amp;amp; OFFICE DEPOT&lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD width=168&gt;&lt;P align=center&gt;&lt;STRONG&gt;&lt;EM&gt;FRY’S ELECTRONICS &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD width=184&gt;&lt;P align=center&gt;&lt;STRONG&gt;&lt;EM&gt;&lt;FONT color=#ff1111&gt;E-ACADEMY&lt;BR&gt;STUDENT SELECT&lt;/FONT&gt; &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TR&gt;&lt;TD&gt;&lt;P&gt;&lt;STRONG&gt;&lt;EM&gt;Office Enterprise Suite &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;N/A &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;N/A &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;N/A &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;N/A &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;&lt;FONT color=#ff1111&gt;86.06&lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD&gt;&lt;P&gt;&lt;STRONG&gt;&lt;EM&gt;Office Professional Plus Suite &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;N/A&lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;499.99 &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;499.99 &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;499.99 &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;&lt;FONT color=#ff1111&gt;70.40 &lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD&gt;&lt;P&gt;&lt;STRONG&gt;&lt;EM&gt;Office Standard Suite &lt;/EM&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;324.99 &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;399.99 &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;399.99&lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;399.99 &lt;/P&gt;&lt;/TD&gt;&lt;TD&gt;&lt;P align=center&gt;&lt;FONT color=#ff1111&gt;59.35 &lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;All prices are before taxes, shipping and handling.  All prices are as of April 28, 2008.&lt;/P&gt;</description><pubDate>Mon, 28 Apr 2008 11:28:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Faculty or staff access to SUDDS</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10068</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;H3&gt;What is SUDDS?&lt;/H3&gt;&lt;P&gt;SUDDS - Seattle University Data Delivery System (https://sudds.seattleu.edu)&lt;/P&gt;&lt;P&gt;SUDDS is a web-based data access tool for faculty and staff. The database currently delivers university Registration information and other reports based on Datatel Colleague. Because the system is web-based, it can be accessed from any computer with an Internet connection, on or off campus. Additionally, many will find that it's reporting utilities are more user-friendly than the traditional Datatel interface.&lt;/P&gt;&lt;P&gt;To obtain permission to use SUDDS, you must have completed FERPA training (online or in a bi-monthly training workshop) and then you must submit an email to sudds@seattleu.edu with your request for permission. Once permission is granted, you will login with your standard university username/password, similar to using Seattle University's InSite Intranet website.&lt;/P&gt;&lt;P&gt;OIT Computer Training does not currently offer training on this tool. For assistance, please email sudds@seattleu.edu.&lt;/P&gt;</description><pubDate>Thu, 24 Apr 2008 06:06:00 GMT</pubDate><dc:creator>Administrator</dc:creator></item><item><title>OIT Computer Labs Software</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10130</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;H2&gt;Software&lt;/H2&gt;&lt;P&gt;The following software is installed on the computers (Macs and PCs) throughout the OIT Computer Labs. &lt;BR&gt;Note: "Basic" programs ( ie Browsers, Media Players, and Office Suite) can be found on all the machines and the "specialized" programs are only installed depending on the need of the specific departments using the labs.&lt;/P&gt;&lt;TABLE id=table_ltstyle width="60%" align=center&gt;&lt;TBODY&gt;&lt;TR class=tablerow_dark&gt;&lt;TD class=tablerow_light colSpan=2&gt;&lt;DIV align=center&gt;&lt;H2&gt;&lt;STRONG&gt;Computer Labs Software List (PC) &lt;/STRONG&gt;&lt;/H2&gt;&lt;P&gt;&lt;STRONG&gt;for ENGR 308, ENGR 310, PIGT 206 and PIG 207 &lt;/STRONG&gt;&lt;/P&gt;&lt;/DIV&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top colSpan=2&gt;&lt;P&gt;&lt;STRONG&gt;Albers Application&lt;/STRONG&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Crystal Ball 7 &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Microsoft .NET Framework SDK v1.1 &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Microsoft .NET Framework SDK v2.0 &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Microsoft ASP.NET Web Matrix &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Microsoft SQL Server 2005 &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Microsoft Visual Studio 2005 &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Oracle-OraHome 90 &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Oracle Installation Products &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Research Insight &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;SAS &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD vAlign=top width=127&gt;&lt;P&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD vAlign=top width=245&gt;&lt;P&gt;Vensim PLE &lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;</description><pubDate>Wed, 23 Apr 2008 05:26:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>BlackBerry Basic</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10378</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt; TEXT-ALIGN: center" align=center&gt;&lt;B style="mso-bidi-font-weight: normal"&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;BlackBerry Basics&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/B&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;B style="mso-bidi-font-weight: normal"&gt;&lt;FONT face=Calibri size=3&gt;Introduction&lt;/FONT&gt;&lt;/B&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;FONT face=Calibri size=3&gt;The BlackBerry is a phone with some of the features of a PC.&lt;SPAN style="mso-spacerun: yes"&gt;  &lt;/SPAN&gt;It includes features such as web browsing, e-mail, and the ability to open documents.&lt;SPAN style="mso-spacerun: yes"&gt;  &lt;/SPAN&gt;The main parts of a BlackBerry are the phone itself, the battery, and the SIM card.&lt;SPAN style="mso-spacerun: yes"&gt;  &lt;/SPAN&gt;Additional details about a device can be found from reviewing the documentation for each individual model.&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;B style="mso-bidi-font-weight: normal"&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;Requesting a BlackBerry&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/B&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;FONT face=Calibri size=3&gt;To request a BlackBerry, please send an e-mail to Technical Purchasing (&lt;/FONT&gt;&lt;A href="mailto:TechnicalPurchasing@seattleu.edu"&gt;&lt;FONT face=Calibri size=3&gt;TechnicalPurchasing@seattleu.edu&lt;/FONT&gt;&lt;/A&gt;&lt;FONT face=Calibri size=3&gt;). &lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;FONT face=Calibri size=3&gt;There is a fee for attaching a BlackBerry to a Seattle University E-Mail address.&lt;SPAN style="mso-spacerun: yes"&gt;   &lt;/SPAN&gt;The license fee is $65.&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;B style="mso-bidi-font-weight: normal"&gt;&lt;FONT size=3&gt;&lt;FONT face=Calibri&gt;The Parts Involved&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/B&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 10pt"&gt;&lt;FONT face=Calibri size=3&gt;The SIM card contains a small amoun</description><pubDate>Mon, 21 Apr 2008 08:12:00 GMT</pubDate><dc:creator>Tosha Slenning</dc:creator></item><item><title>Voicemail Reference Guide</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10321</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;To access your voicemail from your campus phone, dial 2222.  When prompted, enter your security code.  &lt;/P&gt;&lt;UL&gt;&lt;LI&gt;To listen to new messages, press 5&lt;/LI&gt;&lt;LI&gt;To record a new greeting, press 4, then press 6&lt;/LI&gt;&lt;LI&gt;A comprehensive command guide can be downloaded here: &lt;A href="http://www.seattleu.edu/oit/file.aspx?ID=2040"&gt;http://www.seattleu.edu/oit/file.aspx?ID=2040&lt;/A&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;Quick Tips:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;When leaving a voicemail you can bypass the greeting and start recording your message by pressing 2&lt;/LI&gt;&lt;LI&gt;To leave a message without ringing the extension, dial 2222, press ** then enter the extension number followed by #&lt;/LI&gt;&lt;LI&gt;To access the voicemail system from a campus phone other than your own, dial 2222 and press *#.  When prompted enter your mailbox number and then enter your security code.  &lt;/LI&gt;&lt;LI&gt;To access the voicemail system from a non-campus phone, dial (206) 296-2222 and press # after you hear the chime noises.  Enter your mailbox number and then enter your security code.&lt;/LI&gt;&lt;LI&gt;If you forget your pass code, please email the Help Desk ( &lt;A href="mailto:helpdesk@seattleu.edu"&gt;helpdesk@seattleu.edu&lt;/A&gt; ) with your extension number and we can reset it for you. &lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;</description><pubDate>Wed, 16 Apr 2008 01:19:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>FREE EndNotes, &amp; McAfee software for employees</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10107</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P align=justify&gt;The Office of Information Technology has individual software licenses available for employees for FREE home installation for EndNotes, McAfee enterprise antivirus. &lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;DIV align=justify&gt;&lt;STRONG&gt;&lt;A href="http://www.endnote.com/eninfo.asp"&gt;EndNotes&lt;/A&gt;&lt;/STRONG&gt; - Instead of spending hours typing bibliographies, or using index cards to organize their references,  do it the easy way by using EndNote! &lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"&gt;&lt;P align=justify&gt;EndNote for Windows and Macintosh is a valuable all-in-one tool that integrates the following tasks into one program: &lt;/P&gt;&lt;/BLOCKQUOTE&gt;&lt;OL&gt;&lt;FONT face="Verdana, Helvetica, Arial" color=#000000 size=2&gt;&lt;UL&gt;&lt;LI&gt;&lt;DIV align=justify&gt;&lt;A href="http://www.endnote.com/eninfo.asp#Search"&gt;&lt;B&gt;Search bibliographic databases on the Internet &lt;/B&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;LI&gt;&lt;DIV align=justify&gt;&lt;A href="http://www.endnote.com/eninfo.asp#Organize"&gt;&lt;B&gt;Organize references, images and PDFs&lt;/B&gt;&lt;/A&gt; &lt;/DIV&gt;&lt;LI&gt;&lt;DIV align=justify&gt;&lt;A href="http://www.endnote.com/eninfo.asp#templates"&gt;&lt;B&gt;Construct your paper with built-in manuscript templates&lt;/B&gt;&lt;/A&gt; &lt;/DIV&gt;&lt;LI&gt;&lt;DIV align=justify&gt;&lt;A href="http://www.endnote.com/eninfo.asp#bibliographies"&gt;&lt;B&gt;Watch the bibliography and figure list appear as you write!&lt;/B&gt;&lt;/A&gt; &lt;/DIV&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;/OL&gt;&lt;BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"&gt;&lt;P align=justify&gt;EndNotes media are limited and only available for 24hr checkout from OIT Help Desk.&lt;/P&gt;&lt;/BLOCKQUOTE&gt;&lt;UL&gt;&lt;LI&gt;&lt;DIV align=justify&gt;&lt;/FONT&gt;&lt;A href="http://www.mcafee.com/us/enterprise/products/anti_virus/file_servers_desktops/virusscan_enterprise_80i.html"&gt;&lt;STRONG&gt;McAfee VirusScan Enterprise&lt;/STRONG&gt;&lt;/A&gt; - McAfee VirusScan Enterprise proactively stops and removes malicious software, extends coverage against new security risks, and reduces the cost of responding to outbreaks. By blending advanced anti-virus, firewall, and intrusion prevention technologies, VirusScan Enterprise</description><pubDate>Tue, 25 Mar 2008 08:55:00 GMT</pubDate><dc:creator>Brandy Long</dc:creator></item><item><title>Obtain a SU Nextel BlackBerry</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10148</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;H1&gt;Select a BlackBerry Model&lt;/H1&gt;&lt;P&gt;Nextel provides two &lt;A href="http://nextelonline.nextel.com/NASApp/onlinestore/en/Action/DisplayPhones?audience=INDIVIDUAL&amp;amp;id12=NEXTEL;Phones&amp;amp;language=EN"&gt;phone models&lt;/A&gt;, the traditional 7520 and the newer 7100i.  Visit the link and scroll down to view the models and their features.&lt;/P&gt;&lt;P&gt;The 7520 has a full keyboard, while the 7100i has a condensed keyboard and relies on SureType technology for easy typing.&lt;/P&gt;&lt;H1&gt;Select Nextel Service Plan&lt;/H1&gt;&lt;P&gt;Review the attached spreadsheet to determine the appropriate plan for you.  There are two categories.  If your phone service will be billed to a budget number with 5 or more phones, consult with Technical Purchasing about the departmental minutes option.  Otherwise please select a plan for individual minutes.&lt;/P&gt;&lt;H1&gt;Accessories&lt;/H1&gt;&lt;P&gt;Each new BlackBerry phone package contains two wall charges, a phone belt holster, a car charger, and a Bluetooth wireless headset.&lt;/P&gt;&lt;H1&gt;Orientation&lt;/H1&gt;&lt;P&gt;Need help getting used to the new gadget?  No problem, once arrived and activated, an OIT technician will arrange for a private orientation to get you moving and shaking with your new handheld device.&lt;/P&gt;&lt;H1&gt;Cost&lt;/H1&gt;&lt;P&gt;&lt;TABLE class=MsoNormalTable style="MARGIN: auto auto auto -0.65pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in" cellSpacing=0 cellPadding=0 border=0&gt;&lt;TBODY&gt;&lt;TR style="HEIGHT: 1in; mso-yfti-irow: 0; mso-yfti-firstrow: yes"&gt;&lt;TD style="BORDER-RIGHT: #d4d0c8; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: windowtext 1pt solid; WIDTH: 329pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1in; BACKGROUND-COLOR: transparent" width=439&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 'Verdana','sans-serif'"&gt;Sprint Business Essentials&lt;SUP&gt;®&lt;/SUP&gt; Plan 400&lt;?xml:namespace prefix = o ns </description><pubDate>Thu, 06 Mar 2008 00:21:00 GMT</pubDate><dc:creator>Administrator</dc:creator></item><item><title>Outlook 2003 rule to block an email address</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10356</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;How can I delete messages from the same sender that I do not wish to see?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;In Outlook 2003, right-click on the message and choose "Create Rule"&lt;/P&gt;&lt;P&gt;In the dialogue box that opens up, check the From box if you wish to block messages from a certain sender. &lt;/P&gt;&lt;P&gt;&lt;EM&gt;Note, many spammers will change their email address often, so this will only work for messages which always arrive from the same sender's email address.&lt;/EM&gt; &lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/2f28841a-2372-46f1-82af-f9ed.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Click OK and any messages from that sender will be automatically moved to the Deleted Items folder. &lt;/P&gt;</description><pubDate>Thu, 07 Feb 2008 04:00:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Instructor send an e-mail to the whole class</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10355</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Is there an easy way to email my entire class roster?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;There are distribution lists which are created for every conventional SU class or course listed in SU Online. These lists are created automatically and updated nightly so the roster is always current. Only students currently enrolled in the course or the professor will be able to send messages to the list. &lt;/P&gt;&lt;P&gt;&lt;EM&gt;&lt;STRONG&gt;Note to students&lt;/STRONG&gt;: It's strongly recommend you receive approval from your instructor before sending an email to your class roster. All students enrolled in the class will receive your message, so be sure to practice good email etiquette and not send unsolicited email to your class.  &lt;/EM&gt;&lt;/P&gt;&lt;P&gt;To find the list for your class, open up the Global Address Book in Outlook. All class lists begin with the 2-digit year and current quarter. It's then followed by the class type, number and section number &lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/bb0ff7ea-9f99-4888-8408-f227.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;In the example above, 08WQ-HIST-120-02 is the 2008 winter quarter History 120 class, section 02. &lt;/P&gt;&lt;P&gt;If you're using &lt;A href="http://owa.seattleu.edu/"&gt;Outlook Web Access (OWA)&lt;/A&gt; you can also send an email to 08WQ-HIST-120-02@seattleu.edu and the message you send will be re-distributed to all class members. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;</description><pubDate>Thu, 07 Feb 2008 03:14:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Reset view in Outlook 2003</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10354</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;SPAN id=_ctl0_ArticleRepeater__ctl1_ArticleText&gt;&lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;The view or layout in Outlook changes and you want to reset it to the default&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Click on &lt;EM&gt;View, Arrange By, Current View, Customize Current View&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/f3234ab8-8930-448e-8707-3707.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Click on &lt;EM&gt;Reset Current View&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/b3b51c4a-f5b8-46fe-b8da-4c14.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Next click &lt;EM&gt;OK&lt;/EM&gt; and it should reset the view. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;/SPAN&gt;</description><pubDate>Mon, 04 Feb 2008 05:11:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Embed a Word document inline into an e-mail</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10353</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;This is only one suggested way to make a Word document into an embedded or inline email message as opposed to sending it as an attachment. There is more than one way to do this, you may want to experiment and try different methods. &lt;/P&gt;&lt;P&gt;Note - The only email format that is 100% compatible with all email clients is plain text. How a document appears when a recipient opens the document is highly dependent on the email program they use to open the message. This method uses the Rich Text format which is compatible with most email clients. However, if you need guaranteed readability, we recommend sending it in plain text format. &lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Save the document as a Rich Text Format (RTF). &lt;/LI&gt;&lt;LI&gt;Click &lt;EM&gt;Edit&lt;/EM&gt;, &lt;EM&gt;Select All&lt;/EM&gt; (or press &lt;EM&gt;Control-A&lt;/EM&gt;)&lt;/LI&gt;&lt;LI&gt;Open a new email message in Outlook 2003&lt;/LI&gt;&lt;LI&gt;Click &lt;EM&gt;Format&lt;/EM&gt; and choose &lt;EM&gt;Rich Text&lt;/EM&gt;&lt;/LI&gt;&lt;LI&gt;Click Edit and Paste Special&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/5a6827d3-c806-4772-9617-2c16.jpg" border=0&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Choose &lt;EM&gt;Microsoft Office Word Document&lt;/EM&gt; and click &lt;EM&gt;OK&lt;/EM&gt;.&lt;/LI&gt;&lt;LI&gt;You should then be able to send the document. &lt;/LI&gt;&lt;/UL&gt;</description><pubDate>Fri, 01 Feb 2008 08:20:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Authorize your guest account</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10213</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;When a Faculty or Staff person requests a guest account, it is necessary to authorize it. &lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;You should receive an email similar to this:&lt;/P&gt;&lt;P&gt;&lt;HR&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;EM&gt;You have requested a GUEST account for one or more users. The Account Policy requires that GUEST accounts be sponsored by a staff or faculty member, such as yourself.&lt;BR&gt;&lt;BR&gt;To create the requested GUEST account(s), you as a sponsor must agree to the following: &lt;BR&gt;&lt;BR&gt;-- Accept full responsibility for all actions and usage of the account(s), including any actions which may prove to be illegal or against the SU Account Policy.&lt;BR&gt;-- Accept responsibility for all technical support of the GUEST account user(s) including functions normally provided by the OIT Help Desk and Desktop Support groups, including but not limited to Wireless, Internet, and VPN connections.&lt;BR&gt;-- Notify the OIT Help Desk immediately when the account(s) are no longer needed or should be disabled and/or deleted.&lt;BR&gt;&lt;BR&gt;A GUEST account has a maximum lifetime of 30 days. This account can be renewed by contacting the OIT Help Desk. An extension should be processed before the account e expires, since the account is deleted after expiration. &lt;BR&gt;&lt;BR&gt;Please click on the provided link below to enable the account(s) and affirm responsibility agreement of sponsorship. If the account(s) are not authorized by you within 4 days it/they will be deleted.&lt;BR&gt;&lt;BR&gt;&lt;A href="https://toolsportal.seattleu.edu/AccountAdd/auth.aspx"&gt;https://toolsportal.seattleu.edu/AccountAdd/auth.aspx&lt;/A&gt;&lt;BR&gt;&lt;BR&gt;If you authorize user accounts and do not record or export the credentials to pass out to each person, return to the above URL and click the View My History button.&lt;BR&gt;&lt;BR&gt;Once you complete the form on the following web page you will need to direct the new account user(s) to reset their default password at:&lt;BR&gt;&lt;BR&gt;https://owa.seattleu.edu/reset/known&lt;BR&gt;&lt;BR&gt;If you received this email and you did not req</description><pubDate>Fri, 01 Feb 2008 00:15:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Conference call on a digital phone</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10352</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;How to initiate a conference call on an SU digital phone&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;H5&gt;If your phone a digital display and has F1, F2, F3, F4 buttons:&lt;/H5&gt;&lt;P&gt;Press Access 1 and dial the fist person and put them on hold. Press Access 2 and dial the second person. On your digital display, it should say "Conf" which typically corresponds to the F3 key. Press F3 to join the calls.&lt;/P&gt;&lt;P&gt;To add more people, continue to put the main call on hold and press Access 1 or Access 2 (whichever one is not in use) and then press F3 to add the additional person.  &lt;/P&gt;&lt;H5&gt;If your phone has a digital display but does &lt;U&gt;NOT&lt;/U&gt; have F1, F2, F3, F4 buttons:&lt;/H5&gt;&lt;P&gt;It should have a "conference call" button &lt;/P&gt;&lt;P&gt;Press Access 1 and dial the first party, then put them on hold&lt;/P&gt;&lt;P&gt;Press Access 2 and dial the second party and then press the "conf. call" button to join them together&lt;/P&gt;&lt;P&gt;If you need to add more people, put the active line on hold and continue to press Access 1 or Access 2 (whichever one is not in use) and dial the next person to add and then press the "conf. call" button to continue joining them.&lt;/P&gt;</description><pubDate>Wed, 23 Jan 2008 02:36:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Cisco Clean Access network error problem loading SSL libraries</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10149</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;When installing Cisco Clean Access Agent, sometimes users may see: network error problem loading SSL libraries [12157]&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Open up Internet Explorer and go to &lt;EM&gt;Tools &amp;gt; Internet Options &amp;gt; Content&lt;/EM&gt; and click &lt;EM&gt;Clear SSL State&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;Then go to &lt;EM&gt;Advanced &lt;/EM&gt;and uncheck the two boxes referring to &lt;EM&gt;certificate recovation&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/cff89dcb-7cce-4dc8-a63e-b9ce.jpg" border=0&gt;&lt;/P&gt;</description><pubDate>Mon, 07 Jan 2008 03:12:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Set up message redirect instead of forwarding</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10190</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;If a user sets up message forwarding to another email address, when the message is forwarded, it will appear to be from the user's SU account and not the original sender. In order to make the forwarded message appear to come from the original sender, it is necessary to set up a redirect in Outlook 2003. &lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;This solution requires using Outlook 2003 in Exchange Mode (not IMAP) either on campus or connected via &lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10189"&gt;VPN&lt;/A&gt;. &lt;/P&gt;&lt;P&gt;In Outlook 2003, click on Tools &amp;gt; Rules and Alerts...&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/9ae77217-9897-4ffd-84d7-9b14.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Next click on New Rule...&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/8c2cb390-17a0-4753-af53-416e.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Click on start from a blank rule then Next&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/677ee5f7-6056-4974-8397-3797.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Just click Next again&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/e692ef4d-25c2-4b93-aabf-8160.jpg" border=0&gt;\&lt;/P&gt;&lt;P&gt;Click Yes&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/1205f91b-f951-4f97-8198-07cf.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Click on redirect on step 1 then in step 2 click &lt;EM&gt;people or distribution list&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/0fb0a77f-920f-4874-b5c1-d6de.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Type in the email address you wish to redirect to in the &lt;EM&gt;To&lt;/EM&gt; field&lt;/P&gt;&lt;P&gt;&lt;FONT color=#991111&gt;Important note&lt;/FONT&gt;: if you do &lt;FONT color=#991111&gt;NOT&lt;/FONT&gt; wish to keep a copy of the email on your SU account, &lt;FONT color=#991111&gt;ALSO&lt;/FONT&gt; put a check mark in the "&lt;EM&gt;delete it&lt;/EM&gt;" option as well.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/9cf3d9fb-82ba-46dc-b7cd-a17f.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Click OK, then Apply and OK to save the rule a</description><pubDate>Thu, 20 Dec 2007 07:24:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>E-mail attachment size limit</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10042</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;Email attachments are limited to approximately 12 megabytes (MB) total per message sending or receiving. Incoming email messages exceeding the size limit may be rejected without notifying the original sender. &lt;/P&gt;&lt;P&gt;Note: actual attachment file sizes may vary due to encoding methods. The encoded file attachment could potentially be larger in the message than the original file size. For example, an 8MB photo's size in the email could be 10MB once encoded. To learn more about the technical process of how attachments are encoded into email, you might want to read about &lt;A href="http://en.wikipedia.org/wiki/MIME"&gt;MIME&lt;/A&gt; encoding.   &lt;/P&gt;&lt;P&gt;If you need to send someone more than 12 megabytes, there are several programs available which will split up files into segments which can then be reassembled. For faculty and staff, it's recommended that you use your personal web site to make large files available for download. For students that need to transfer large files, there are many low cost web hosting companies available. Searching the web for "file hosting" should return many options.  &lt;/P&gt;</description><pubDate>Wed, 12 Dec 2007 00:16:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Residental Hall Internet Access Requirements</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10089</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;Seattle University has installed a secure logon system for Windows based PC computers which is intended to protect the University network and network clients from viruses, computer operating system vulnerabilities, and other attacks both from within the University as well as from outside the University network. Each individual accessing the network will be required to have a valid Seattle University network account. When you open your web browser for the first time you were presented with a logon screen. Use your SU account user name and password to log on to the network, you may then be prompted to download software.&lt;/P&gt;&lt;P&gt;To protect your computer as well as the network, you are required to download and install the free Cisco Clean Access Agent (CCAA) software. It is a tool used by Seattle University OIT to continually check your computer for anti virus software and operating system updates. We take your privacy seriosuly. The CCAA software only checks for Windows updates and anti virus software. &lt;U&gt;CCAA does NOT collect or transmit any personal information from your computer&lt;/U&gt;. We provide free McAfee Enterprise anti virus software. If you do not have this software installed, CCAA will prompt you to download and install it. &lt;EM&gt;Important note: be sure to uninstall any previously installed anit virus programs or internet security suites &lt;U&gt;before&lt;/U&gt; installing McAfee anti virus Enterprise&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;Mac computers do not require any special software, just log on using your network account and password when you open up your web browser. &lt;/P&gt;&lt;P&gt;Most mainstream game devices (Xbox, Playstation, etc) do not need special software or settings to connect. If your device does not work, please contact the help desk, however, we can not guarantee all devices are supported. &lt;/P&gt;</description><pubDate>Mon, 03 Dec 2007 04:15:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Manage or reduce spam junk email</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10350</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;How can I reduce the amount of junk or spam email I receive?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Prevention is the best way to avoid receiving a lot of spam messages. &lt;/P&gt;&lt;P&gt;Tips for preventing spam:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Only disclose your email address to family, friends or colleagues you trust&lt;/LI&gt;&lt;LI&gt;Do not publish your email address on any web sites in &lt;A href="http://en.wikipedia.org/wiki/Plain_text"&gt;plain text&lt;/A&gt;. &lt;EM&gt;If you want your email address to be accessible via a web page, type the email address using an image or graphics creation program such as &lt;/EM&gt;&lt;A href="http://en.wikipedia.org/wiki/Paint_(software)"&gt;&lt;EM&gt;Microsoft Paint&lt;/EM&gt;&lt;/A&gt;&lt;EM&gt; and then save the image as a GIF or JPG format and then insert that image into your web page. This is because spam senders will often use &lt;/EM&gt;&lt;A href="http://en.wikipedia.org/wiki/Web_crawler"&gt;&lt;EM&gt;web crawler&lt;/EM&gt;&lt;/A&gt;&lt;EM&gt; programs to scan web pages and harvest email addresses to include on spam lists.&lt;/EM&gt; &lt;/LI&gt;&lt;LI&gt;Use a separate email account for registering with web sites or conducting business transactions. There are many &lt;A href="http://www.google.com/search?hl=en&amp;amp;client=firefox-a&amp;amp;rls=org.mozilla%3Aen-US%3Aofficial&amp;amp;hs=Gxa&amp;amp;q=free+web+email&amp;amp;btnG=Search"&gt;free web mail&lt;/A&gt; services available online.  &lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;If you're receiving a lot of spam, you can try to set up filters. OIT does its best to reduce spam SU account holders receive. There are two layers of filtering done. One layer is done on the server level. OIT's email servers filer out about 95% of spam messages that are sent to campus. The other layer is filtering done by the end user using Outlook. &lt;/P&gt;&lt;P&gt;Tips for managing spam received:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Never reply to spam or click on any links in the message. Just delete the message. Some spammers offer to remove you from their lists. It's usually a trick to get you to confirm you have a "live" email address and can cause even more spam to </description><pubDate>Mon, 03 Dec 2007 03:06:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Change applications in Datatel Colleague</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10349</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;How do I change applications in Datatel Colleague?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;If you can't view the screens you normally use, your Datatel Colleague may have been reset to defaults or on a different application. Once logged on, click on &lt;EM&gt;Apps&lt;/EM&gt; and then choose the appropriate application. &lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/7d7ec2fc-0f36-4619-a850-ee3e.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;ST - Student Terms&lt;/STRONG&gt; is the most common application; with academic information. &lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;CF - Colleague Financials&lt;/STRONG&gt; is used for budgeting and accounting.&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;HR - Human Resoures&lt;/STRONG&gt; is used by the Human Resources office.&lt;/P&gt;</description><pubDate>Mon, 26 Nov 2007 03:20:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Where is wireless available and how can I connect to it?</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10348</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Where is wireless (&lt;A href="http://en.wikipedia.org/wiki/Wifi"&gt;WiFi&lt;/A&gt;) available and how can I connect to it?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;OIT has wireless access available to any current SU account holder. Most major buildings on campus have wireless coverage.&lt;/P&gt;&lt;P&gt;Wireless is also available to on-campus residents in Chardin Hall. Wireless is not available to rooms in the other residential halls at this time except in the lobbies. &lt;/P&gt;&lt;P&gt;Connecting to wireless at SU is as easy as connecting to any public &lt;A href="http://en.wikipedia.org/wiki/Wifi"&gt;WiFi&lt;/A&gt; spot. There are no special security settings or encryption. The &lt;A href="http://en.wikipedia.org/wiki/SSID"&gt;SSID&lt;/A&gt; should be broadcast as &lt;EM&gt;SU_Wireless&lt;/EM&gt; when scanning for available networks.  All major &lt;A href="http://en.wikipedia.org/wiki/Wifi"&gt;WiFi&lt;/A&gt; standards are supported including &lt;A href="http://en.wikipedia.org/wiki/802.11"&gt;802.11a, b, and g&lt;/A&gt;. &lt;/P&gt;&lt;P&gt;Once connected open a web browser and when you attempt to access any web site, you will automatically be directed to the login page. Enter your SU user name and password. Once you log in, you can then continue to the web page you were attempting to access. You should only need to log on with your SU user name and password once every 24 hours. &lt;/P&gt;&lt;P&gt;Because data sent over with &lt;A href="http://en.wikipedia.org/wiki/Wifi"&gt;Wifi&lt;/A&gt; is not &lt;A href="http://en.wikipedia.org/wiki/Encryption"&gt;encrypted&lt;/A&gt;, we urge caution sending any non &lt;A href="http://en.wikipedia.org/wiki/Encryption"&gt;encrypted&lt;/A&gt; confidential information. However, most SU web sites such as &lt;A href="https://my.seattleu.edu/"&gt;MySU&lt;/A&gt;, &lt;A href="https://suonline.seattleu.edu/"&gt;SU Online&lt;/A&gt;, or &lt;A href="https://owa.seattleu.edu/"&gt;Outlook Web Access&lt;/A&gt; use &lt;A href="http://en.wikipedia.org/wiki/Secure_Sockets_Layer"&gt;SSL&lt;/A&gt; which is &lt;A href="http://en.wikipedia.org/wiki/Encryption"&gt;encrypted&lt;/A&gt;, ev</description><pubDate>Mon, 19 Nov 2007 04:53:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>How to compose an SMS text message on a Blackberry 8830</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10347</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P class=shArticlePerform&gt;To compose and send an SMS text message, perform the following steps:&lt;BR&gt;&lt;BR&gt;&lt;/P&gt;&lt;TABLE class=shArticleStep cellSpacing=0 cellPadding=0 width="100%" border=0&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD class=shArticleStepNumber vAlign=top width=20&gt;&lt;P&gt;&lt;FONT size=2&gt;1. &lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD class=shArticleStepText vAlign=top&gt;&lt;P&gt;&lt;FONT size=2&gt;From the main screen, press the &lt;STRONG&gt;Menu&lt;/STRONG&gt; key&lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;TABLE class=shArticleStep cellSpacing=0 cellPadding=0 width="100%" border=0&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD class=shArticleStepNumber vAlign=top width=20&gt;&lt;P&gt;&lt;FONT size=2&gt;2. &lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD class=shArticleStepText vAlign=top&gt;&lt;P&gt;&lt;FONT size=2&gt;Select &lt;STRONG&gt;Compose &lt;/STRONG&gt;(it should be the third icon from the left on the top row)&lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;TABLE class=shArticleStep cellSpacing=0 cellPadding=0 width="100%" border=0&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD class=shArticleStepNumber vAlign=top width=20&gt;&lt;P&gt;&lt;FONT size=2&gt;3. &lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD class=shArticleStepText vAlign=top&gt;&lt;P&gt;&lt;FONT size=2&gt;Perform one of the following actions:&lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;UL&gt;&lt;LI&gt;If the contact is not in your address book, select &lt;STRONG&gt;Use Once&lt;/STRONG&gt;. Enter an SMS phone number, including the country code (if needed) and area code, or an email address, and then click the trackball&lt;/LI&gt;&lt;LI&gt;If the contact is in your address book, select the contact&lt;/LI&gt;&lt;/UL&gt;&lt;TABLE class=shArticleStep cellSpacing=0 cellPadding=0 width="100%" border=0&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD class=shArticleStepNumber vAlign=top width=20&gt;&lt;P&gt;&lt;FONT size=2&gt;4. &lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD class=shArticleStepText vAlign=top&gt;&lt;P&gt;&lt;FONT size=2&gt;Type a message&lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;TABLE class=shArticleStep cellSpacing=0 cellPadding=0 width="100%" border=0&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD class=shArticleStepNumber vAlign=top width=20&gt;&lt;P&gt;&lt;FONT size=2&gt;5. &lt;/FONT&gt;&lt;/P&gt;&lt;/TD&gt;&lt;TD class=shArticleStepText vAlign=top&gt;&lt;P&gt;&lt;FONT size=2&gt;Click the trackball&lt;/FONT&gt;&lt;/P&gt;&lt;/T</description><pubDate>Thu, 08 Nov 2007 04:11:00 GMT</pubDate><dc:creator>Ryan Brown</dc:creator></item><item><title>Reset Outlook Folder Names or Language</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10346</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;When using computers or web browsers with default languages other than English, sometimes the Outlook Mailbox Folder names will assume that language. &lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;For example, a user logs on to Outlook Web Access (owa.seattleu.edu) on a computer using Chinese. The folder names such as Inbox, may be displayed as Chinese characters, regardless of what computer is later used. &lt;/P&gt;&lt;P&gt;To reset the folder names, log on to a computer on the SU domain under the user's account. Open up command prompt (Start -&amp;gt; Run -&amp;gt; cmd)&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Type &lt;EM&gt;C:&lt;/EM&gt; and press enter to make sure you're on the C drive. &lt;/LI&gt;&lt;LI&gt;Type &lt;EM&gt;cd "\Program Files\Microsoft Office\OFFICE11"&lt;/EM&gt;&lt;/LI&gt;&lt;LI&gt;Type&lt;EM&gt; outlook /resetfoldernames&lt;/EM&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt; &lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/0e2058e3-9632-447c-af17-9951.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Restart Outlook or log on to OWA and folders should be back to normal. &lt;/P&gt;</description><pubDate>Fri, 02 Nov 2007 09:34:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Use VPN: Virtual Private Network</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10189</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;What is VPN, how is it used?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;VPN is short for Virtual Private Network. It creates a secure, encrypted connection to the Seattle University main campus network from networks outside of the campus firewall. It allows access to the SU network resources as if your computer was connected directly on campus. Some example of when VPN is used:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;A faculty or staff person is traveling or at home and wants to open files on an SU network file share such as your department's "T" drive or your faculty/staff personal "P" drive.&lt;BR&gt;&lt;/LI&gt;&lt;LI&gt;You use Microsoft Outlook 2003 (or Entourage on a Mac) in Exchange Mode and wish to use all of Outlook's features while outside of the SU main campus network.&lt;BR&gt;&lt;/LI&gt;&lt;LI&gt;You are a student using the separate residential hall network or off campus and you need to upload files to your student web site over the file share.&lt;BR&gt;&lt;/LI&gt;&lt;LI&gt;You are using the SU wireless networking but desire secure access to any of the above examples.&lt;BR&gt;&lt;/LI&gt;&lt;LI&gt;You use any other application which requires direct network access, for example, access to the SU license server.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;These are just a few examples of the use of VPN. Seattle University's Office of Information Technology (OIT) provides VPN software for download available to students, faculty and staff at no cost. &lt;/P&gt;&lt;P&gt;The process if fairly simple: just download the appropriate software for your operating system, download the configuration file, install the software, load the configuration file, connect and then log in with your SU login and password. Once connected, your computer will act as if it was directly plugged into the SU network. &lt;/P&gt;&lt;P&gt;To get started, go to the installation pages for your operating system:&lt;/P&gt;&lt;P&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10160"&gt;Windows XP&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10345"&gt;Windows Vista&lt;/A&gt;&lt;/P&gt;&lt;P&gt;</description><pubDate>Fri, 02 Nov 2007 08:02:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Using a home router in a campus residence</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10344</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;B&gt;Issue&lt;/B&gt;&lt;/P&gt;&lt;P&gt;Can I use a home router in my dorm room?&lt;/P&gt;&lt;P&gt;&lt;B&gt;Resolution&lt;/B&gt;&lt;/P&gt;&lt;P&gt;OIT does not prohibit the use of routers in your on-campus residence, but we strongly advise against them. Students are responsible for all activity that occurs on their network connection.  Using a wired or wireless home router can create security risks and cause networking problems. &lt;/P&gt;&lt;P&gt;If you need additional ports for your room, instead of a router we recommend using a &lt;A href="http://www.google.com/search?q=network+switch"&gt;network switch&lt;/A&gt; which can be acquired at low cost. &lt;/P&gt;&lt;P&gt;Incorrectly connecting a router to the residential network can cause problems. If your router is configured to give out network IP addresses using DHCP and you connect the internal port to the residential network jack, your router may try to assign network addresses to other computers on your floor or otherwise conflict with the SU system. Sometimes this is known as a "rogue router". In that case, your network port will be deactivated and you will not be able to use the network until you've contacted OIT and resolved the issue. If you are using a router and your network port stops working, contact the Help Desk immediately at ext. 5571 on campus or (206) 296-5571&lt;/P&gt;&lt;P&gt;Below are some diagrams of a normal setup, an incorrect "rogue" router and an incorrect network "bridge" configuration. &lt;/P&gt;&lt;P&gt;&lt;HR&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/fef802de-4b9f-46f7-83e8-8013.jpg" border=0&gt; &lt;HR&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Incorrect "Rogue" router setup:&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/b09c9ead-5163-436a-854e-0b27.jpg" border=0&gt; &lt;HR&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Incorrect "Bridge" type setup&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/0ecbd473-23c6-457b-a409-816e.jpg" border=0&gt;&lt;/P&gt;</description><pubDate>Thu, 01 Nov 2007 09:16:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>VPN installation for Vista</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10345</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;To save the configuration file, right-click &lt;A href="http://www.seattleu.edu/OIT/download.aspx?ID=1240&amp;amp;Type=.pcf"&gt;here&lt;/A&gt; and choose &lt;EM&gt;Save Target As... &lt;/EM&gt;and save the file to your Desktop. &lt;/P&gt;&lt;P&gt;Download the Cisco VPN client &lt;A href="https://www.seattleu.edu/OIT/file.aspx?ID=2120"&gt;here&lt;/A&gt; and click &lt;EM&gt;&lt;STRONG&gt;Run&lt;/STRONG&gt;&lt;/EM&gt; twice to start the setup program. If Vista asks for permission, click on Allow.&lt;/P&gt;&lt;P&gt;Next, click &lt;STRONG&gt;&lt;EM&gt;Unzip&lt;/EM&gt;&lt;/STRONG&gt;.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/e4593124-7bed-4f88-9d52-8b3d.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Then click &lt;EM&gt;&lt;STRONG&gt;OK.&lt;/STRONG&gt;&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/a6115756-8563-48ab-8cd7-3c5b.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;You will then see the installation screen, click &lt;STRONG&gt;&lt;EM&gt;Next&lt;/EM&gt;&lt;/STRONG&gt;.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/e0b31e61-3504-4cc2-b186-45cb.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;If you agree to the license, click &lt;STRONG&gt;&lt;EM&gt;Next&lt;/EM&gt;&lt;/STRONG&gt; to continue.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/aa2ac840-b564-4236-b5cc-5086.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Most users will want to click &lt;STRONG&gt;&lt;EM&gt;Next&lt;/EM&gt;&lt;/STRONG&gt; to install it to the default locatoion.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/cf9057ba-e197-4941-b6af-2e6a.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;Click &lt;STRONG&gt;&lt;EM&gt;Next&lt;/EM&gt;&lt;/STRONG&gt; again until you get to the last screen and click &lt;STRONG&gt;&lt;EM&gt;Finish&lt;/EM&gt;&lt;/STRONG&gt;.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/797e5f27-08bf-432b-9360-7819.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;You will then be prompted to restart. Be sure to save any open files or documents before clicking &lt;STRONG&gt;&lt;EM&gt;Yes&lt;/EM&gt;&lt;/STRONG&gt;.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachments/fad43134-2b18-43b4-a0f6-1c49.jpg" border=0&gt;&lt;/P&gt;&lt;P&gt;After Windows reboots, open up your Start menu and navigate to VPN Client.&lt;/P&gt;&lt;P&gt;&lt;IMG hspace=0 src="http://kb.seattleu.edu/oit/Attachme</description><pubDate>Thu, 01 Nov 2007 08:30:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Residental Network Service Policy</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10090</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;It is the general policy of Seattle University that all computing facilities are to be used in a responsible, efficient, ethical and legal manner in accordance with the Mission of Seattle University. The person in whose name an account is issued is responsible for its proper use. Acceptable uses of the network are activities which support learning and teaching. Deliberate attempts to degrade or disrupt system performance will be viewed as a serious offense. &lt;/P&gt;&lt;P&gt;Please read the policies at the following link: &lt;A href="http://www.seattleu.edu/it/policies"&gt;http://www.seattleu.edu/it/policies&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Note to Macintosh and linux users: You will be required to authenticate through Cisco Clean Access, but currently will not be scanned for certification. &lt;/P&gt;&lt;P&gt;Note to Xbox/Playstation/console game users: These devices are not blocked but not supported either. &lt;/P&gt;&lt;P&gt;Clients must use McAfee antivirus software and allow it to update itself to provide protection against virus attacks. &lt;/P&gt;&lt;P&gt;Clients must keep their computer's operating system software updated with the latest security patches and updates.&lt;/P&gt;&lt;P&gt;Home routers are strongly discouraged. A switch/hub is recommended if you need additional ports. &lt;/P&gt;&lt;H5&gt;The following is strictly prohibited: &lt;/H5&gt;&lt;UL&gt;&lt;LI&gt;Setting up a separate wireless or hard wired LAN on the college campus. &lt;/LI&gt;&lt;LI&gt;Running your own server on campus &lt;/LI&gt;&lt;LI&gt;Running server services e.g. DHCP, IIS, Apache, WINS, ICS, Dc++ or other such server services which would disrupt the college network &lt;/LI&gt;&lt;LI&gt;Improper use of your or another person's email account &lt;BR&gt;Using the Seattle University computer network for the illegal retrieval, storage, or distribution of copyrighted materials or otherwise make amiable thru direct or indirect means.&lt;/LI&gt;&lt;LI&gt;Using the network for financial gain, commercial or illegal activity.&lt;/LI&gt;&lt;LI&gt;No Scanning, cracking or sniffing for any reason.&lt;/LI&gt;&lt;/UL&gt;&lt;H5&gt;Cisco Clean Access Network Securi</description><pubDate>Thu, 01 Nov 2007 07:17:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item><item><title>Forward SU email</title><link>http://kb.seattleu.edu/oit/article.aspx?id=10023</link><description>&lt;B&gt;Abstract:&lt;/B&gt; &lt;P&gt;&lt;EM&gt;This process requires Microsoft Windows and &lt;A href="http://www.microsoft.com/windows/products/winfamily/ie/default.mspx"&gt;Internet Explorer&lt;/A&gt; 6.0 or higher. See below for alternate methods. &lt;/EM&gt;&lt;/P&gt;&lt;H5&gt;Login to &lt;A href="http://owa.seattleu.edu/"&gt;http://owa.seattleu.edu&lt;/A&gt;&lt;/H5&gt;&lt;P&gt;Set up a rule&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Click on the &lt;STRONG&gt;Rules&lt;/STRONG&gt; option in the Outlook bar at the left side of the window.&lt;/LI&gt;&lt;LI&gt;Select the &lt;STRONG&gt;New&lt;/STRONG&gt; button at the top of the right pane and a new "Edit Rule" window will display.&lt;/LI&gt;&lt;LI&gt;Select the &lt;STRONG&gt;Forward it to&lt;/STRONG&gt; option.&lt;/LI&gt;&lt;LI&gt;Type the email address that you wish to forward your incoming mail to.&lt;/LI&gt;&lt;LI&gt;Be sure to uncheck "&lt;EM&gt;Keep a copy in my Inbox&lt;/EM&gt;" to prevent your SU account from filling up&lt;/LI&gt;&lt;LI&gt;Select the &lt;STRONG&gt;Save&lt;/STRONG&gt; and then &lt;STRONG&gt;Close&lt;/STRONG&gt; buttons.&lt;/LI&gt;&lt;LI&gt;Click &lt;STRONG&gt;OK&lt;/STRONG&gt; when a dialog window displays: "This rule will be applied to every message you receive.  Are you sure you want to do this?"&lt;/LI&gt;&lt;/UL&gt;&lt;H4&gt;NOTE:  known issues about email forwarding via owa.seattleu.edu&lt;/H4&gt;&lt;H5&gt;Forwarded email has your seattleu.edu email address for the reply address for all messages&lt;/H5&gt;&lt;P&gt;Forwarded email received in your non-seattleu.edu account will display &lt;EM&gt;FW:&lt;/EM&gt; indicating that the email has been forwarded.&lt;/P&gt;&lt;P&gt;The email sender on forwarded emails will reflect your seattleu.edu email account for the reply address, requiring you to examine each message to find the email address of the original sender located in the body of each message. This is a limitation of the OWA software.  It is important to make note of this when you reply to emails forwarded from your seattleu.edu account, becasue hitting the reply button will reply back to your SU account and not the original sender. &lt;/P&gt;&lt;H5&gt;Alternate method to forward: &lt;A href="http://kb.seattleu.edu/oit/article.aspx?id=10190"&gt;redirect messages&lt;/A&gt;&lt;/H5&gt;&lt;P&gt;</description><pubDate>Thu, 01 Nov 2007 01:26:00 GMT</pubDate><dc:creator>Andrew Edmonds</dc:creator></item></channel></rss>