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Parents Link and Record Access Permission

Last Modified:Wednesday, April 03, 2013 Last Modified By: headt Type: INFO
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What is Parents Link?

Parents Link is a web based solution that allows authorized parents and guardians of students to access billing, financial aid, payment options, grades and class schedules all online. Parents Link provides real-time access to this information and allows parents or guardians to make payments on student accounts using credit cards and e-Checks.

What is Record Access Permission?

Record Access Permission Notification allows students to give a third party, such as a parent or guardian, full access to their student records. This permission is effective during the dates listed online and access will be given as long as the third party can provide the relationship to the student and the password assigned. Student records may include academic performance, class schedules, grades, grade point averages and student financial aid/account information. Please note that although a person may have access to this information, FERPA rules still apply. Therefore, the release of this information to a third party will follow the standards and practices of each office that is responsible for maintain that portion of the student record.

To verify if a person has Record Access, you may see this information in Datatel under XFRM.

What is the difference between Record Access and Parents Link?

While Parents Link allows for billing, financial aid, payment options, grades and class schedules all online, Record Access allows a third party full access in regards to your academic and financial records. Therefore, Parents Link allows a third party to access the information online, but Record Access, will allow a third party to call, give their relationship to the student and password and as long as if the information needed falls within the standards and practices of the office you are calling, have access to the information they need.

How can someone access Parents Link?

A student must grant access to their parent or guardian via SUOnline. Once a student has granted them access, they will receive an e-mail with instructions on the steps they will need to take to log in to Parents Link:

How can someone have or grant Record Access?

A student must grant Record Access via SUOnline:

  1. Log into SUOnline
  2. Access the Student Menu
  3. Under User Account, select Record Access Permission
  4. After reading the info box, accept the terms and submit
  5. Enter the Full Name, Relation, Password, Access and Start Date, the End Date is optional, submit
  6. The next screen, if successful, will show a Permission Summary
     Students will receive an e-mail detailing the information that they have added to the Record Access Permission
  7. Hit OK to return to the Students Menu

How does a student grant someone access to Parents Link?

To grant someone access to Parents Link via SUOnline.

  1. Log into SUOnline
  2. Access the Student Menu
  3. Under the User Account heading, click on Parent access authorization
  4. After reading the info box, accept the terms and submit
  5. Select the individual that you would like to authorize and submit
    The next screen will show only those individuals already associated with the student account. To add someone else please follow the above "How can someone have or grant record Access>"
  6. Enter a valid e-mail address to where instructions should be sent
  7. The student should then elect what kind of access they wish to grant – Student Financial Access, Schedule Access or Grade Record Access.
    A student may restrict the dates through which they would like to grant the access. Also, access may be revoked at any time.
  8. After submitting, the student will receive a confirmation screen with a note about an ability to make changes anytime and noting that the person designated will receive an e-mail with instructions.

A parent/guardian used to have access to Parents Link and/or Record Access, but now it won’t let them log in or this has changed!

At any time students can add or remove permissions to their records. No office can restore this right and the student must be contacted directly. However, if they are having technical issues, please contact the SU HelpDesk at 206-296-5571.

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